Last updated: 25th July 2024
Vivovega is a trading name of Incremental Marketing Limited (“Vivovega, we, us”) and we are committed to protecting and respecting your privacy.
Vivovega.com is a website owned and operated by Incremental Marketing Limited. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting vivovega.com you are accepting and consenting to the practices described in this policy.
For the purpose of the General Data Protection Regulation (the GDPR) the data controller is Incremental Marketing Limited (company registration number 11969353) and our registered address is The Stable, Little Coldharbour Farm, Tong Lane, Lamberhurst, Tunbridge Wells, Kent, TN3 8AD. We are registered with the Information Commissioner’s Office and our registration reference is: ZA791923.
Our nominated representative for the purpose of the GDPR is Mark Flint, Director.
It is very important to us to protect your personal data and to use it strictly in adherence with applicable privacy and data protection laws.
We may collect and process the following data about you.
We collect personal data about you when you give it to us or explicitly consent for it to be given to us. This generally occurs when you sign up or complete an online form, in which case you have chosen to consent to the collection of your personal data.
We collect and process the information we need to be able to handle your enquiry, and so that our partners are able to respond to any queries and deliver effectively to you the service you have expressed interest in, or to fulfil a service contract, or to meet a legal obligation. How much data we collect depends on the type of service you have expressed an interest in.
The information you give varies depending on the nature of your enquiry, but can include your name, email address, phone number, location, dietary preferences and message.
With regard to each of your visits to our site we may automatically collect the following information:
We work with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers) and may receive information about you from them.
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a better experience and allows us to make improvements to our site. By continuing to use this site, you agree to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive.
We use the following:
Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These are likely to be analytical/performance or targeting cookies.
You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. Please note that if you use your browser settings to block all cookies (including essential cookies) you may not be able to access parts of our site.
Except for essential cookies, all cookies will expire after 30 days.
We use information held about you in the following ways.
We will use this information:
We will use this information:
We may combine this information with information you give to us and information we collect about you, and may us this information and the combined information for the purposes set out above.
With your permission, we pass your personal data to our partners when you submit an enquiry on their listing(s). They may use your personal data to respond to your enquiry.
We process data by transferring it to our partners to enable them to deliver to you the services and information that you have expressed interest in, or that are compatible with the reason you provided your personal data. We may do this because you gave your consent.
Once we have delivered your personal data to our partner, that partner becomes the controller of your personal data and they will treat your personal data in accordance with their privacy policy. Our partners have their own privacy policies in relation to the data they hold or process. You can ask them about their privacy policy when they contact you.
Our partners are vegan food and drink businesses, such as:
Other high street places, such as:
And various vegan product manufacturers.
We may also share your information with selected third parties including:
In addition, we may disclose your personal information to third parties:
The personal data you provide to us is stored in customer relationship management (CRM) software that has strict security to ensure data protection, integrity and confidentiality. While we do our best to ensure the security of your data, no storage is 100% secure and we cannot guarantee the safety of your data.
From the CRM, your data is then transferred to our partners. Such a transfer may include transfer of information across borders depending on where the client is. This means your data may be transferred to, and stored on, computers outside of your country and the data protection laws may be different from those where you live. By agreeing to this policy, you agree to such a transfer.
Data is stored in our CRM indefinitely until we chose to delete it or you request its erasure. You can request its erasure at any time by emailing hello@vivovega.com.
The CRM software providers have their own privacy policy in relation to how they manage and store your personal information.
Our site may, from time to time, contain links to and from the websites of certain partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these have their own privacy policies and that we do not accept any responsibility or liability for those policies. Please check these policies before you submit any personal data to these websites.
The GDPR gives you the right to access information held about you. Your right of access can be exercised in accordance with the GDPR.
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our privacy policy.
Any questions and requests regarding your data and this privacy policy should be sent to Incremental Marketing Limited via emailing hello@vivovega.com.